THE SHIFT IN PHILIPPINE BPO: BEYOND THE CAPITAL: RURAL BPOS ARE ON THE RISE

Outsourcing in the Philippines often conjures images, they tend to envision Manila's bustling skyscrapers. That picture is evolving. An increasing number of firms now outsource in the Philippines by setting up offices in provincial towns—a trend known as provincial BPO expansion.This movement is a strategic and inclusive evolution in the business